THE MODERN DAY LEADER: Becoming a better leader during times of change

The pandemic has changed the way we do business. With employees working remotely, it has become increasingly difficult for leaders to engage their teams in a meaningful way and to communicate effectively. Leaders are facing increasing pressure to deliver results whilst also creating an environment of wellbeing. There is an increasing need to navigate uncertainty, embrace vulnerability and to foster empathy in order to maintain a positive and productive work culture.

The objective of this program is to build stronger leaders who sustain peak performance in times of complex change. 

Who is this program for?

This program is for mid to senior level leaders and managers working in organizations who are members of the UIC (Union of Investment Companies in Kuwait). These leaders are technically excellent, but need to develop their soft skills in order to grow and develop in their organizations.

Why are soft skills important?

It is the soft skills that will turn good leaders into even better leaders. They already have the technical skills and functional expertise. What is holding them back is the human element. The ability to engage their teams more effectively and connect on a deeper level. This deeper connection is what delivers sustainable results over the long term.

Why is the human element key?

Because people enjoy working with their leader will be more engaged, take more ownership, produce better work and stay in the company for longer. People don’t leave companies, they leave managers. Because employees nowadays are looking for fulfilment in their job, not just for a pay check. 

How does this program help to create better leaders?

The Modern Day Leader program helps professionals to become better leaders through the 5 E’s Leadership Model. This is an adaptation of a model used by bluechip companies like P&G and GE to create top caliber leaders.

The 5 E’s Leadership Model

The session is structured around the leadership model adapted from P&G and GE.


Visualize your desired outcome, choose the right mindset and overcome limiting beliefs



Focus on the one thing that will create the biggest impact


Connect with your team in a deep and meaningful manner, gain support from key stakeholders 


Make an action plan and implement it


Build resilience, become anti-fragile, persevere through challenges 

How will organizations benefit from this program?

By enrolling your high potential employees into this program, you will help to build stronger leaders, and, in return – stronger teams.


  • better leaders who are more self-aware, strategic and able to empower their teams
  • higher engagement as leaders align their impact with the purpose of the organization
  • improved collaboration as leaders connect with their teams and key stakeholders in a more meaningful way

Benefits for participants

  • Practical application
    • 12 x 90-120min group workshops (one per month)
    • Practical assignments in-between sessions
    • Workbook with tools and resources
  • Accountability
    • 3 x 30min individual sessions across the program (goal-setting and follow-up sessions)
  • Continuous support
    • Video recording
    • Email support anytime

Benefits for the organization

  • Valuable insights
    • Trends report on biggest challenges and how to address them
    • Recommendations on how the organizations can further support their employees
  • Minimal incremental workload
    • Outsourced management of all admin and logistics of the program

Timings & Registration

Participants can register on the UIC website.

*Spaces are limited. First come, first served. 

 Program Modules


Program introduction & goal-setting  – introducing the 5 E’s model

Nov 2021
2 Adopting a growth mindset Dec 2021

Fostering empathy

Jan 2022

Embracing vulnerability

Feb 2022

Review and laser-focused coaching

Mar 2022

Building trust

Apr 2022

Using curiosity to better connect with others

May 2022

Managing conflict proactively and assertively

Jun 2022


Review and laser-focused coaching

Jul 2022

Navigating uncertainty

Aug 2022

Building resilience

Sep 2022

Program review, summary and further action plan

Oct 2022   



"Valuable insights and resources"

The program was successful in further transforming the mindset and behaviour of our leaders, bringing them closer together despite working remotely during the pandemic. Specifically:

  • Increased confidence and personal growth in their roles
  • Leaders’ wellbeing improved as they are better able to take care of themselves and balance their work and life despite the additional pressures of the pandemic
  • Despite the pandemic, the business stabilized following a period of difficulty

Desi brings her personal touch to everything she does – from sharing her inspiring personal story of overcoming adversity to providing a safe and confidential space where leaders can speak openly without feeling judged. We also appreciated her valuable ideas and resources. We trust her fully.

Faisal M. Sarkhou

CEO of Kamco Invest

“Top insights on how to lead remotely”

We hired Desi to deliver a development program for our top regional leaders, focusing on collaboration, trust and conflict management. She provided new perspectives and was able to challenge the way our leaders think, leveraging her experience of working with multiple large organizations.

The program enhanced the leaders’ self-awareness and re-focused them on how they can be better role-models for the rest of the organization. It was very interactive, a great learning experience and an opportunity to connect with and learn from peers. It provided insights on how to navigate team challenges when working remotely.  

Komal Khalid

Regional Talent & Development Manager at AkzoNobel

"Inspired reflection and self-realization 

We partnered with Desi to deliver the opening session for the launch of our women’s network. The workshop focused on Self-Empowerment for Female Leaders. 

Right from the start, Desi put the participants at ease, defining a safe, open platform for us to be able to talk and share freely without fear of judgement. The session inspired a lot of reflection and self-realization. I had a moment where I could visualize myself as the leader I have always wanted to and it was a transformational moment for me!

This workshop was absolutely worth the investment. It is a great way to start a journey on empowering women in any organization.

Isil Ata

Head of Human Resources ME at J&J

About the Facilitator 

Desi Jagger

Desi Jagger

Certified Leadership Coach (CPCC, PCC)

Desi Jagger helps high potential leaders to sustain peak performance in times of complex change. She does this through 1on1 coaching and group workshops, equipping leaders with the right mindset and tools to bring out the best in themselves and others. 

What makes Desi who she is? Besides her 7 year experience at Procter & Gamble leading diverse multi-functional teams, doing brand management, training and coaching, she is also a cancer survivor. She has seen how our thoughts can help us overcome the toughest challenges, she has experienced how we adapt to changes in our emotions, behavior and physical bodies and she knows how mental clarity and focus can power us through anything. 

Desi has worked with leaders in companies like Johnson & Johnson, AkzoNobel, LinkedIn and more. She is a PCC (Professional Certified Coach) and CPCC (Certified Professional Co-Active Coach) and is based in Dubai.

With Desi, you will get someone who respects the professional side of life and cares deeply for the personal. Her clients from all around the world walk away more self-aware, able to engage and more focused than when they began their coaching journey.


Desi has worked with clients from diverse seniority, industries and geographies.